[Note: While good consumer protection information, this also suggests a few social engineering uses.]

I contacted an attorney about my problem with SouthWestern Bell Wireless. SWBW charged me for cellular service after my accounts (I had two) had been canceled, then sent my name to a collection agency to ruin my credit when I would not pay the overcharges. My complaint has been forwarded to the Texas State's Office of the Attorney General and SWBW has cleared my accounts of all balances due.

I am sharing this information with you to give you the email address where you can file complaints if you have had billing problems: consumerprotection@oag.state.tx.us.