Welcome for Audio Quilts, a potpourri of things to come in the realm of creative listening. And it's 10 o'clock on this snowy evening in New York. You're listening to WBAI in New York. And it's time once again for Off the Hook. The telephone keeps ringing, so I ripped it off the wall. I cut myself while shaving, now I can't make a cough. It couldn't get much worse, but if it could, it would. Bum-Digley Bumper, the best, expect the worst. I hope that's understood. Bum-Digley Bumper! Bum-Digley Bumper! And a very good evening to one and all. This is Off the Hook. Emmanuel Goldstein with you for the next hour. And we've got quite a show planned, including some information, some calls from you, our listeners, and various other surprises that will come along the way. Well, let's do something a bit historic to begin with. Let's listen to something that we won't be hearing for very much longer at all. No, we'll be hearing dial tones in the next couple of days, but soon thereafter, we won't be hearing this sound. No, we'll be hearing those, too. We'll be hearing plenty of touch tones, but we won't be hearing this familiar greeting. New York Telephone. This is Bang. May I help you, please? Yes, hello, operator. I heard a rumor that New York Telephone was not going to be around in a couple of days. Is that true? No. It's not true? No. It's not going to be around? You mean they're just going to eliminate it? Well, I just heard that New York Telephone won't exist after January 1st. Is that true? Not true, sir. I see. So you'll still be picking up the phone saying New York Telephone after January 1st? Well, New York Telephone will be called 9X. Oh, so you're changing your name. To 9X. I see. Okay, but the service will remain the same. They're the same, yes. Okay, well, I thought so. Thank you very much. Okay, bye-bye. Bye-bye. Yes, folks, we got your hopes up for a second. The service will remain the same. I knew people wouldn't want to know that. Let's hear a couple more historic recordings because next show, we won't be hearing these recordings anymore. I know it sounds like it's not a big deal, but you'd be surprised how attached you get to these things. You know, I made recordings of various sounds that telephones made years ago, and now it's a great thing at parties. You know, you play it for people, and then you get all misty-eyed, and they think, wow. I remember that old crossbar ring. I remember when people used to sound like that. I remember when rings used to sound different. It's all changed. It's part of the changing world. Well, let's listen to... Let's see, what shall we listen to? Okay, I have something. I have something really entertaining here. Okay, this will be another greeting here. New York Telephone. From a push-button telephone, press 1-1 for collect calls. To charge this call to another number, enter the complete number now. The number you have dialed is a public telephone, which cannot accept collect calls. Please hang up and try another billing option. Yeah, that's always fun. Of course, that will still be there, but they just won't give that standard greeting. Okay, one more, and then we'll be done with this little feature here. And this, what we're going to hear now, is the same greeting that every single information operator gives. Actually, there are two greetings. There is the mail greeting. And there is the female greeting. And no matter what greeting you get, you are guaranteed to be connected to an operator of the appropriate gender who did not make that recording in the first place. Let's see if they'll admit to it in the first place. Calling up information. New York Telephone. Last time we'll ever hear this. New York Telephone. What town, please? Uh, yes. Hello, operator? Yes. Oh, that wasn't your voice, was it? Nope. They sound totally different. I see. I heard a rumor that New York Telephone is not going to be around in a couple of days. Is that true? Well, then, though, they'll be around forever. Oh, really? Um, mm-hmm. Are they changing their name or something? Oh, yeah. They'd be 9X. 9X. Okay, so I guess that recording's going to change, then. I don't know. Yeah. I'd just like to keep track of these things for future reference. No, no, no, that's good. Yeah. Okay, well... I don't know about that part, but I know the other part will be changing. Uh-huh, so it's going to be called 9X from now on, no more New York Telephone. Right. Or they have to paint all the trucks over, don't they? Yeah, they're supposed to do them all over, they said. Wow. Okay, well, good luck, then. Mm-hmm. Thank you. You're welcome. And, uh, she's facing a crossroads in her career, obviously, going the big move from 9X to New York Telephone. Talk about excitement. We'll be talking about a lot more when we come back. Stay with us. Operator, can you help me? Help me if you please. Give me the right area code and the number. That I need My rider left up on the midnight clock Singing like a summer breeze I think it's somewhere down south Down about Baton Rouge But I just can't remember no number A number I can use Directory don't have it Sent or done forgotten Got to find the number to use Trying to check out a number Trying to run down a line Operator says that's privileged information And it ain't no business of mine It's flooding down in Texas The poles are out in Utah Got to find a private line She could be hanging round a steel mill Working in a house of blue lights Riding to get away for us out of Portland Talking to the night I don't know where she's going I don't care where she's been Long as she's been doing it right I don't care where she's been That, by the way, is one of the shortest Grateful Dead songs on record, I think Operator New York Telephone operators will be no more New York Telephone anything will be no more But don't get your hopes up Because they're still going to be around in many other ways We have some interesting mail from some of our listeners And let's get right to that And it concerns New York Telephone, in fact It concerns some of the practices This particular letter does Thanks to Joel from Brooklyn For sending this in This is a copy of a public notice That appeared in a hidden spot of your newspaper Only a couple of months ago, I believe It's concerning a proposed change in telephone company regulations We might have mentioned this once before But it bears repeating It bears some sort of notice to be filed on our behalf Let's listen to what they have to say Notice is hereby given that a proposed tariff has been filed with the Public Service Commission To be effective October 22, 1993 Which provides for the introduction of a new feature Anonymous Call Rejection And that goes with PhoneSmart Service The use of the Anonymous Call Rejection feature Will redirect an incoming call with an activated number restriction feature To an announcement that the call party An ACR subscriber, Anonymous Call Rejection That the call party is not accepting such calls Calling parties will be billed appropriate tariffed usage rates for intercepted calls Subscribers to Call ID Which is what they call Caller ID here in New York, Call ID Will be provided automatically with the ACR feature Customers not subscribing to Call ID may subscribe to ACR on a monthly basis The feature may be subscribed to individually or as part of a package with other PhoneSmart features As ACR is introduced in a service area The non-recurring charge for subscription to the feature Will be waived as described in the tariff ACR is provided in a deactivated state And can be activated and deactivated by the subscriber By dialing a code at their convenience with no charge And the rates that they proposed for this Anonymous Call Rejection for Residences Is $3 Businesses is $4.50 If you have Caller ID though, there's no additional charge Because the rate of $6.50 for businesses I'm sorry, $6.50 for residences and $8.50 for businesses The charge for Caller ID will extend to cover anonymous call rejection And also you can get anonymous call rejection with call return and repeat dial For a cost of $7.50 for residences and $11.50 for businesses Additionally, appropriate service charges will apply as specified in the tariff Meaning they can basically do whatever they want I don't know how that turned out with the recent Public Service Commission recommendations There was no mention of that in any of the releases I saw As far as what anonymous call rejection's future is going to be It's an interesting service It sort of, again, makes phone calling more combative Because people may choose to block their number when they make a phone call And then the person they're calling may say Well, if you block your number, I'm just not going to accept your call And I'll never even know who you were Now, it seems to me this is an incredibly stupid feature to subscribe to The reason being, how often do you know If somebody calling you has privacy set on their phones? You know, you may not know it I mean, I'm surprised sometimes because I see in my Caller ID box Certain numbers show up and certain numbers not show up Some people decide to keep their privacy And some people decide not to keep their privacy And to simply blanketly reject anybody that doesn't wish to reveal who they are Makes you look like a jerk to start with And could also really be inconvenient in an emergency Supposing someone is calling you from a stranger's house And that stranger is an evil person And they're currently chasing him through the house And just like in the film, you know Where you're running through a hallway And you're tripping because you're wearing high heels You grab the phone and you dial your best friend's number And your best friend says Sorry, I don't take calls, mononymous people And you, because you're not a technical genius You don't know how to deactivate the privacy feature on the telephone You just know how to make a phone call But settings are settings Rules are rules And you reject all anonymous calls? I don't know, I just think one day it's going to come back and haunt you Yeah, anonymous call rejection I mean, come on What kind of society are we entering here Where making a phone call You have to make all these settings and prearrangements And conditions apply Just make the bloody phone call, you know Someone picks up the phone If they don't like who you are, they'll hang up If they tell you not to call back And you call back even so Then you're starting to harass the person But it's very unlikely The first time you call somebody It will be considered harassment All right Continuing with Some New York telephone information This is also from Joel Brooklyn Comes from Consumer Reports of 1988 November of 1988 Concerning the touchtone fee A little column here called Dialing for Dollars In nearly all states Phone companies impose an extra monthly charge For touchtone telephone service In New York, for instance People pay a $9.90 connection charge For a touchtone line And $2.21 a month thereafter I guess that's gone down since 1988 But there is still a charge And there are quite a few states now That don't have charges Continuing Continuing Such charges may have been justified 20 years ago When touchtone service Was a novel luxury Today, however, it actually costs A phone company less To provide a touchtone line Than a line that accepts Only pulse dialing Pulse dialing is what Rotary dial phones And some push-button phones use You hear mechanical clicks As you dial Not electronic tones Says Carl Appadale A New York lawyer Who wrote the Telephone Book Which is a guide To telephone equipment and services It saves money for the phone company Every time someone converts to touchtone According to him Phone companies use devices Called digit receivers To listen to the numbers Being dialed as the first step In putting through a call Because a call from a pulse phone Takes so much longer to dial The digit receiver is tied up longer As a result, the phone company Needs more of those receivers Than if all calls were touchtone Then, why does touchtone service Cost more? Some local phone companies May wish it didn't The extra charge makes it harder To sell new services That require the tones Generated by a toned phone In California Pacific Bell has proposed That the monthly surcharge For touchtone be dropped completely Arguing that touchtone Should be considered Part of the basic service By the way, that has since happened And in quite a few other states as well Not New York though Continuing Not all state regulators Buy that argument The New York State Public Service Commission For example Considers touchtone service An extra And allows companies To charge more for it Is the convenience Of a touchtone line Worth the monthly surcharge? In deciding Keep in mind That if you buy a phone With a tone pulse switch You can still use Such tone only services As bank by phone You'd simply Dial the bank On the pulse setting Then switch to tone To communicate with The bank's computer And that comes from Consumer Reports Of November 1988 Seems to me Anybody with the facts Would realize that Paying for it Is giving money away If you like that kind of thing Then by all means Continue But I don't know It rubs a lot of us The wrong way And also we have a letter That Joel from Brooklyn Got from the Public Service Commission New York Department Of Public Service Three Empire State Plaza Albany, New York 12223 For those of you That want to write to them And this concerns The same topic basically Touchtone fees Senator Markowitz Contacted the Public Service Commission Regarding your concerns About the charges For touchtone service Historically New York Telephone's Charges for a number Of services Including touchtone service Were set at a rate That was above The company's actual cost To provide the service The additional revenues That were thereby generated Were used to subsidize The cost of those Basic services That are essential For a residential customer To have telephone service In recent years The Public Service Commission Has been moving towards Quote Cost-based rates Unquote That is Rates that are set Based on the actual cost Of providing the particular service Cost-based rates Are more equitable Send the right price signals And have become a necessity As more of the provision Of telephone service Becomes subject to competition A company whose rates Are above cost Is at a disadvantage When it must compete With a company Whose rates only reflect Its costs Of course We all know That New York Telephone Gets away with this Because they have no competition But that's another matter Entirely Continuing here The Commission's move Towards cost-based rates Is being implemented Gradually Since all decreases In the cost of a service Like touchtone Must be offset By increases In the charges For the basic telephone services That were being subsidized Thus The charge for touchtone service Has been reduced In New York Telephone's Last two rate cases And a further reduction Has been proposed In the current rate case I trust that this Has been responsive To your concerns If I can be of any Further assistance to you Please contact me And that comes from Glenn Alvarenga Consumer service representative Of the New York Department Of Public Service Now it's interesting Their line of thinking here Says that Well if you take away The touchtone fee You have to Get that money Somewhere else You have to Charge more For another service If you're going to Eliminate the money For this service And what they don't seem To ever want to consider And you have to Wonder about this Because this is The Public Service Commission These are the people That are supposed to know About these things They're supposed to be Doubting the phone company And sticking up for consumers Now maybe the phone company Is simply ripping us off Maybe they're simply Charging us for something They shouldn't be Charging us for In the first place And if you take that away You don't make up For it someplace else It's a rip off That means that They're not entitled to it That means that We need to make things Equitable and not Charge people for nothing And I think the phone company Is doing just fine I mean the paint job For those trucks alone Is going to Going to go through the roof All right We have Another letter here Actually a newspaper article Somebody sent in Thanks to the anonymous Contributor Who reads the New York Post So I guess that's Why they want to remain anonymous Okay This comes from The Associated Press Actually Citibank's telemarketers Should never have called Consumer advocate Michael Jacobson More than once He'd been waiting To test a law Against unwanted phone solicitations Jacobson told Citibank twice Not to call again With its offers Of credit card discount services The third time He sued And won a $750 settlement This week Jacobson says He'd been keeping A tele-nuissance list Since the Telephone Consumer Protection Act Went into effect A year ago Any one of you Can do the same thing Keep a little list And check it Many times And who knows Somebody may violate Your rules And you may have Cause to take action Against them Okay Here's something interesting Out of Babylon A Babylon Long Island man Who criticized A company's stock On a computer bulletin board Has settled a libel lawsuit With the company Medphone Corporation Of Paramus New Jersey Had sued Peter DeNegris Last year For up to $40 million After DeNegris Posted a series Of negative comments About the company On the bulletin board Called Money Talk The bulletin board Is run by Prodigy Computer Service And it's for investors To swap stock tips The lawsuit Attracted attention Because it could have Been a test Of First Amendment Rights of free speech And how it applies To computer bulletin boards DeNegris Who is a 42-year-old Administrator For the Suffolk County Board of Elections Says he And medical equipment Company The medical equipment Company That is Agree to exchange $1 bills And drop the dispute Well that sounds Pretty silly I mean They simply Traded dollar bills I don't know Whatever floats your boat But although DeNegris Says freedom of speech Prevailed Libel lawyers say The case did not Set any precedence I'm not surprised With the way They dealt with it New York libel attorney Floyd Abrams Told Newsday That an electronic Bulletin board Is not like a telephone And not like talking To someone in the Privacy of your home Or office Another attorney Robert Sack Told Newsday That libel would have Been hard to prove Since Medphone Would have had to show That the statements Made by DeNegris Were false Sack says DeNegris Was expressing his opinion Which is not libelous It does get pretty scary You know When you can say Something on a computer Bulletin board And suddenly gets sued For forty million dollars It's not like You know Saying it Writing a letter To somebody And saying this Or Yelling out in a crowd Or something like that Something comparable I mean what is comparable To posting something On a computer bulletin board We seem to Have an awful lot of trouble Dealing with this Okay We have a couple Other things to cover Including this The winter issue Of 2600 Magazine Has just come out And if you're a subscriber It will be Forwarding its way To you in the mail I believe next Monday Is the mailing date And It should be Another one of those Historical things We have A piece on cellular phones A piece on something Called a smartphone Which you have to Start getting used to Telephones that Are sort of like computers With all the features That are being introduced By various phone companies You need a manual To figure out How to dial things Well wouldn't it be Much better If you just had buttons That did all these things For you That's part of what Smartphones do Another article On how to hack A computer show Yeah No kidding Gotta read it To find out What that's all about Also a feature On 9x voicemail And Some book reviews Internet news And another Exposé on Secure locks So that's all On the winter issue Which Has Just gotten out Alright Today is the 29th Of December Which means Next week will be The first week of January And what that means Is that This show And next week's show Represent the Last two programs That our Resident Expert on Telephones and Computers Fiber optic Will be able to Attend Reason being That his presence Has been Requested No Actually demanded In a Federal prison For the next year After that Because of Basically because Of his outspokenness According to what The judge said Because He's a symbol He must be treated As a symbol Well Fiber We won't treat you As a symbol Here in these Last couple of Weeks We'll treat you As a human Being I appreciate That very much Thank you And people Want to call in I'd like to Devote the time That we have Which only really Amounts to an Hour and a half About another Half hour this Week and an Hour next week To talking to Fiber Having our Listeners call in And exchange Any kind of Information with Him I do have Something that I'd like to Read first Before we go To the phones This comes from A listener in New York Steve from New York Who has a Question and I'm sure Fiber may be Able to shed Some light on This Steve writes Dear Mr. Goldstein Your show is Outstandingly Interesting and Subversive And as with All things I Perceive as Worthwhile It surprises Me week after Week to find You still on The air Well this Is WBAI Don't forget We care about Things that are Interesting and Subversive here Whatever you May think of NYNEX Your local Cable TV Company and The various Other manifestations Of big Bungling brother Just be happy You don't live In France Under the Regime of France Telecom Where you Pay extra to Obtain an Itemized billing Statement He speaks Truth there That is true Of many countries You have to Pay extra to Get itemized Billing But then again New York Telephone charges You extra to See a local Itemized billing So it's not That unusual But in many Countries you Don't get any Itemization whatsoever You just get A bill and you Have to believe It So that is True Also local Calls are Billed That's true in Many places It costs more To call locally To call another Part of France From Paris Than it does To call Paris From New York And online Online services Are limited to Something called Minitel Essentially a Late 1950s Vision of a Late 1960s Technology With just Slightly less Utility than a North American Touchtone phone In France Telephone usage Is billed not By the minute But by a Fixed time Cost unit For example Whereas one Unit may Click off for Two minutes Of local Connect time The same Unit may Click off In ten Seconds for a Call to Paris Between Paris And New York It's basically The tick system That's kind of Where the Dutch magazine Hacktick got Its name Because they Have things Called ticks Over there Instead of Getting an Itemized bill Saying you Spoke for five Minutes at This particular Rate per minute You have a Little device If you choose To get this Device And you can See the ticks Going by And if you Call something Very very far Away the ticks Go maybe once A second And each tick Represents a Certain amount Of money If you're Calling something Local You may see One tick Every five Minutes Or you may Just see One tick And that's It Depending on What kind Of service You have There are Certain test Numbers That people Have discovered That if you Call them It ticks Like a Geiger counter That's in A nuclear Power plant And some People have Figured out Ways of Sending those Little ticks Down the line And really Scaring people By having Their tick Machine move Extremely fast So that is Actually I would say The standard way Telephone calls Are built Throughout the World We are the Exception here In this Country Continuing With the Letter here This system Makes the Use of a Transatlantic Callback System Especially Attractive And satisfying It may Actually be More cost Effective To call Between cities Within Europe Even within France Via a U.S. Callback Rather than Directly Voici un Telecard France Telecom's Answer to Coinbox Thefts If France Didn't Already have Coins worth Almost four Dollars I would say This was The most Cynical of Attempts To make Charging A dollar A minute Or more For domestic Phone calls Less objectionable The question Is How does It work And how Could it Be defeated Now what He's Referring to Is Something He Enclosed Actually I must Thank him For doing This A telecard That's the Sound of A telecard Dropping on A table It's Basically A plastic Card Here And I'm Going to Hand it Over to Fiber Over here And he's Going to Analyze It for The next Couple Of Seconds While I Finish The letter By the time I'm Finished With This I'm Sure He'll Be Able To Tell us All Kinds Of Interesting Things About How does It work How could It be Defeated Someone Described The card's Bug as A kind Of Integrated Circuit That fuses Once the Credits Are depleted Basically You insert This card Into a Telephone And it Kind of Counts Down How many Units You have Left Until you Have none Left And then The card Is completely Worthless I suppose It's probably Completely Worthless Now I don't Know More Plausible To me Is the Concept Of each Card Being linked To a Central Computer Account Which runs Down to Zero With Use I suspect This to Be the Case Since there Are telecards Linked to One's Phone Account Which do Not Deplete That's Interesting Kind of Like a Calling Card Here in The States And Fiber Anything You can Tell us About That Yeah Just Looking At It This Is Your Typical Smart Card Type Device It's Just Basically A Plastic Card And Then Off To One Side There's A Little Metallic Looking Square With a Little Facing Which Way To Insert And It's Basically Your Trademark Of Knowing That You Have Some Sort Of Smart Card Technology At Work Now What Makes This Card Smart Well They Call Them Smart Cards Because There's Commonly A Small Integrated Circuit A Chip Inside The Little Metallic Square And Basically When You Insert The Card Into A Telephone Or An Access Device Or Whatever It Is Then It Will Read Or Exchange Information With The Tiny Microprocessor Or Microcontroller That's Embedded Right On The Plastic Now We Haven't Really Seen Anything Like That In This Country Have We Not Yet Well Actually Corporations Use Them As far As For Security I I'm Unaware Of Them Being Used In By The Phone Companies For Calling Cards How About Those Ones That New York Excuse me Nine X Is Experimenting With Down At The Staten Island Ferry I Haven't Seen Those Yet Are Those Magnetic Strips I'm Not Sure I Haven't Seen Them Either I'm Not Sure Myself Yeah But I Think That These Kind Of Cards Will Be Introduced In This Country Because I Think We're Moving Towards That You Know The Cashless Society And All Yeah I Mean It Would Certainly Make Sense Now What Do You Think Of Cards Like The Like The Listener Said Cards That Are Linked To Telephone Accounts That Don't Appreciate Do You Think Those Are Also Smart Cards Oh Yeah Most I Would Think Most Definitely And Why Do They Need To Be Smart Well Basically If It Makes Perfect Sense To Simply Have A Little Embedded Microcontroller On The Little The Card Itself The Access Device That's Going To Allow You To Bill Calls Or What Have You But Wouldn't All That Technology Be Done Within The Phone Company Wouldn't The Only Purpose Of That Card Be To Transmit The Identification The Number Of The Card That Could Very Well Be But On The Other Hand Problem With That Is People Simply Reading The Magnetically Encoded Data On The Card Which Is Easily Readable And Just Re-encoding It With Some Other Data Possibly Increasing The Amount Of Debit That You Have Left On The Card For In The BART System Or The DC Metro Train System Or The Future New York City Metro Yeah Train System I Just Saw A Big Poster For Cards Like That That Will Be Coming Out Any Day Now Yeah And If People Are Smart They're The Transit Authority Is Going To Have Some Problems Because There's Absolutely No Way By Looking At A Transit Card A Transit Ticket That You Can Tell It's Been Tampered With It Just Looks Like A Normal Transit Ticket Unless They Actually Start Printing On Them I Think They Do That In The Bard In The DC Metro System They Actually When You Slip It Through The Turn Style It Actually Prints A Number That's Plainly Visible On The Paper But Other Than That That's Not Going To Have Anything To Do With The Transit Ticket Not Being Usable You Simply Re-encode Some Data On The Magnetic Strip Now On The Other Hand With The Smart Card Any Data That Would Be Exchange With Some Sort Of Intelligent Debit System Like Some Centralized Database Or Something They Can Actually Have Software On The Chip That's Embedded In This Card That Will Be Able To Not Only Protect The Data On The Card But Actually Be More Efficient And Would Be Able To Hold Much More Data Than A Simple Magnetic Strip How Much More Data Oh I Mean If Typical Micro Controller Technology You Could Hold On The Order Of Many K Of Data How Big Is This Chip Here That We're Talking About It's I Mean How Big Is A Chip I Mean It's Relatively Small I Mean Chips Inside A Computer The Only Reason Why They're That Big At All Is The Casing Protects The Actual Little Silicon Die That's Actually Inside The Chip Casing But If You Actually Wanted To The Chip Casing And Since These Are Machine Milled In Plants They Simply Embed The Small Silicon Die Right On The Card And The Actual Metallic The Actual Shiny Metal Looking Thing On The Contacts That The Chip Would Use To Communicate With The Outside World So A Regular Size Credit Card Is Capable Of Having A Chip In It Oh Sure I Mean Looking At This Tele Card Right Here I Mean 99% Of This Is Plastic It Serves Absolutely No Purpose Other Than To Be Something That People Are Used To Handling It It's The Size Of A Normal Credit Card The Actual The Actual Smart Card The Actual Circuitry The Intelligence Of This Card Is Only Really A Centimeter Squared And The Actual Silicon Die Is Only A Few Millimeters Squared So This Is Basically All Plastic It's Going To Be An Interesting Couple Of Years Ahead When These Things Become Prevalent I Mean They've Been Around For A Little While Yeah Sure In Europe Especially But We're Starting To See Them Over Here So You Don't Think There's Any Way To To Thwart That Particular System Well If They're Actually Engineered Properly The Strongest Ones That I've Heard So That And Besides That Many Microcontrollers Today Have All Sorts Of Security Features That Are Embedded In The Actual Integrated Circuit Itself So That Someone With Say An EPROM Burner Or An EPROM Reader Wouldn't Be Able To Actually Access The Data Or The Program On The Micro Controller It Would Be Protected From The Outside World Fascinating So I Hope That Answers Our Listeners Questions As Far As The Particular Card Goes And Keep Your Eye Out For Cards Like That In The Future Because They're Going to Be Popping Up Everywhere And May Make For A Better World May Make For A Scary World When You Have All This Data Being Carried Around In Your Pocket Okay I'm Going to Take Some Phone Calls From Our listeners 212 279 3400 And I Just Have A Very Quick Story That I Just Had Knowledge Of Today When I Was Helping Somebody With Their Phone Bill People Always Ask For Help With Their Phone Bills Because It Becomes Very Complicated And This Particular Company There Are All These Different Companies Out There That You May Get Phone Bills From On Your Regular New York Telephone Or New Jersey Bell Telephone Bill This Person Had Gotten A Couple Of He Had Collect Blocking On His Line He Had Collect Call Blocking So He Was Wondering How In The World Did A Collect Call Show Up When A I Don't Accept Collect Call And B I Have Collect Call Blocking So I Called The Encore People And I Asked How Is Such A Thing Possible And They Said Well Quite Simple The Person That Made This Call Had Said That Or Dial Call What They Do In Cases Like This According To The Encore Customer Service Representative Is They Simply Back Bill It As A Collect Call To The Person That Was Called And Their Hope In Doing That Is That The Person That Received The Call Will Know Who Placed The Call And Will Tell On Them And That Person Will Get In Trouble Or They Simply Just Pay The Bill Now It Strikes Me That That That's Incredibly Illegal To Do Something Like That To Bill Somebody For A Collect Call When You Have Not Been Authorized To Do It And For A Phone Company To Admit To Doing This In This Day And Age I'm Sure They Can Just Get Away With It Because All Kinds Of Things Are Happening Out There But It's Just A Warning To To Watch Out For That Company Named Encore Because It Doesn't Sound Like They're They're Using Very Kosher Billing Practices What Do You Think Fiber Yeah These Little Garage Billing Systems And Long Distance Carriers Have Been In Existence As Long As Cocots Have And They've Always Used This Billing Practice Of Doing Collect Call Billing It Must Be Some Sort Of Loophole With The Local Phone Company That They Can Get Around Well It's A Loophole That Needs To Be Closed There's Also A System Where If You Call Certain 800 Numbers They Bill You They Bill You As Collect Call You Call An 800 Toll Free Number And You Get A Phone Bill Saying That You Accepted A Collect Call That Is Completely Reprehensible And That's Something That Has To Be Stopped And If An Extended Period You Found Out More About The Place You Going Right Yeah Basically I Found Out Roughly Where It Is And At Least Some Of The Rules And Regulations At Least In General And If You Like I Can Go Into That Yeah Go Into That And Particularly As Far As What You Can Be Sent Yeah Maybe We Can Figure Out A Way To Make Sure That Things Get Sent To You Okay Well It Kind Of Restrictive Okay Basically The Name Of The Facility Is School Kill Which Is A Place Apparently In Pennsylvania It's Not Spelled Like School Kill No It's Spelled Strangely It's S-C-H-U-I-L-L Kill Got It Okay And It's Somewhere From what I understand On the Outskirts Of Philadelphia And I Think It's Near A town Called Pottsville It's Near Another Town Too You Want To Tell Them What That's Called Oh It's Called Minersville No No No The Other One Which One The One I Told You About Yesterday The One You Told Me About I Think It's It's It's Called Frackville Oh Frackville That's Right Now That's That's Funny Because There's A Computer Hacker Magazine Out Called Frack And It's Kind Of Poetic Justice I Guess To Somebody But Frackville Yeah I Think Miners Pot And Frack Are A Bad Combination Yeah That's True So Tell us About These Restrictions Basically The General Restrictions At least That I've Been Able To Find Out Without Being There First Are I Found Out About Say What I Could Receive If Someone Were To Attempt To Mail Me Things And The Answer In General Is Nothing What I Can Receive Is Money If Someone Would Want To Send Me Checks Or Money Orders They Would Go Into My Account And I Could Probably Buy All Sorts Of Lovely Things In Their Commissary Like Cigarettes And Reused Clothing Or Something And From What I've Been Told Money Orders Would Be Preferable For Me Because They Get Cleared Right Away And I Can't Receive Anything Like Cigarettes Or Food Or Clothing Or Anything Like That As Far As Books Go I Can't Receive Hardcover Books At All Unless They Come From Directly From A Publisher Or From A Bookstore And I'm Assuming It's Because They Think Someone's Going To Hide Something In The Binding Or Something Okay So Basically What That Means Is If We Want To Send Publications We Have To Either Be A Bookstore Or Publisher Right Or They Could Be Paperback Or Magazines But The Restriction With That Is On The Quantity On The Volume Sent At Once At Once Okay So I Believe It Was Something Like Three Or Four Paperbacks At Once And Maybe Five Or Six Magazines At Once So If Any Of Our Listeners Have Some Friends Or Contacts At Publishers Or At Bookstores You Might Want To Find Out If They Be Will To Send Some Things Some Material To Fiber While He's In Prison So They'll Have Something To Read And Of We'll Have The Address In A Couple Of Weeks Yeah I Don't Have The Address On Me I Found Out The Address Of The Place But Including Your Number No That's The Thing I Won't But I Don't Know If A Sweet Number Would Be Appropriate Not Very Sweet Yeah And The Other Thing I Found Out It's Not Like In The Movies Where Basically People Go To Prison And They Just Sit Around Waiting For The Time To Pass They It From What It Sounds Like To Me Is Like A Slave Labor Camp They Basically Assign You Some Work Detail Which You Have To Do And From What I Can Tell Anyway At Least From Some Of The Other People Who Either Are Currently In One Of These Similar Prison Camps Or Have Been In The Past Anyone Who Is Attempted To Refuse Their Work Detail Like For instance If It's Something Really Crummy They Send Them Either Right Across The Way Or Up The Road To The Real Federal Penitentiary With The The Real Bottom Of The Food Chain Of Society And They Probably Have Something They Want You To Do Too Yeah I'm Sure They Do Well I hope You Get Something That's That's Enjoyable Although I Can Doubt You Will What Kind Of Things They Have In Mind But Hopefully You'll Be Writing Us On A Weekly Basis And We Can Simply Update People As To What's Going On Yeah Anything Else You Yeah Only It's Rather Obvious But If Anyone Does Intend To Write Me Letters They Should Be Aware Of The Fact That They'll All Be Read Before They Get To Me That's All Okay So Plans For The Revolution Should Not Be Discussed In The Letters All Right 212 279 3400 Let's Take Some Listener Phone Calls Good Evening You're On Hi Good Evening I'm Sorry To Here About Fiber Of Course Is There Going To Be Any Sort Of Going Away Party For him There Already Has Been There Was Sort Of An Echo Party For The Computer System He Works On But I Imagine Next Week's Show Will Be Kind Of Well We'll Try To Make It As Festive As Possible In Light Of Things But As Far As Something Organized And Planned I Don't Think Also Two Other Comments To Make First In Regards To The Unonymous Call Rejection That Can Be A Very Real Problem With Customer Owned Coin Operated Telephones Because A Lot Of Those Are Set Up To Block Caller ID Because The Owner Of The Phone Doesn't Want People Knowing What The Number Is I Can See A Lot Of Problems From There And The Other I Caught Is About To Offer Reverse Directory Assistance Really Yes Let's Hear About This Oh Okay It's In This Morning's Newsday Of Course Or As Some Might Call it Moosday All right And Hidden Away In Back Of The Classified Somewhere It's Tored Out Without Marking The Page Down I Can Send You A Copy Of It If You Don't See It In The Next Few Days But Basically It Says Notices Hereby Given Effective February 4th For The Introduction Of Reverse Directory Assistance Which Provides Callers To Directory Assistance With The Listed Name Listed Address Including Zip Code For Given Business Or Government Phone Telephone Number Can You Tell me What page That's On Yeah I Tored Out Of The Paper So I Don't Have The Page But Okay Because I Have A Copy So Basically They're Offering Reverse Directory Assistance They Tell What The Charge Will Be Residential Custom There Are Two Key Things Here Well First The Request The Charge For Each Number Will Be 45 Cents And Also The Ability To Obtain The Address Or Of A Business Or Government Agency From What It Says Here It Doesn't Look Like Residential RDA Will Be There At Least Not Immediately I See That's Interesting Customer Name And Address That's Something That hackers Have Been Playing With For Many Years You Know I Was Thinking This Too We Suggested This In The Past For People Overseas Rather Than Pay The AT&T Phenomenal Surcharge Of I Think $3.95 For Every Number That You Request You Better Off Just Calling Somebody At Random In The Country That You Want And Asking For A Number From A Phone Book We Can Pretty Much Do The Same Thing Here In This Country And In Fact In This State Because It Directory Assistance Was A Freebie Yeah It Was And Then They Started With Well We'll Make Six Free Directory Assistance Calls A Month And That Became Three Free Calls A Month And Now It's Down To Zero It Won't Get Any Lower Than That I Don't Think Thanks For Your New Year's Eve Maybe Gather In Times Square Have A Small Riot Well No We Don't Have To Necessarily Do That But Okay People Listening If You Want To Get Together And See Fiber Off Get Together In Times Square On New Year's Eve About Maybe 6 PM We'll Just Start Gathering Up A Crowd And Around Midnight Or So We'll You Know I Don't Know We'll Do Something We'll think of something out there but um yeah that sounds good why don't we do that yeah okay two one two two seven nine three four hundred good evening you're on hello hi there hi there uh back around 10 years ago in the chicago area code in uh 312 there was a phone number i used to play with it was 398-9999 if i remember right and there were two interesting things about the number one of them was when you called it you were instantly connected to elevator music and i was able to actually confirm that it was muzak because i i tested it out by going to an airport and listening to the music playing over the speaker system there and sure enough it was it was in sync with it and the uh other thing about this phone number was that there was no charge when you called it i could call it from a pay phone and uh i'd have to put in a coin to dial it but the coin would come right back afterwards there was never any ringing signal or anything it was like it just uh connected interesting yeah wondering if anyone had any insight on that uh i mean there are things like that that you come across occasionally and of course as soon as everybody figures out what they are they get disconnected um i don't know what the purpose of that would be but uh it sounds like the number wasn't supervising and the phone company just would never bill you for it when you called yeah how long ago was this oh it was i remember playing with it around 10 years ago i'm not sure when it stopped working i kind of lost interest in it and i think uh they they eventually split the area code into 312 and 708 and i know by that time it was no longer working yeah well you'll still find some uh some surprises out there some weird telephone numbers especially 800 numbers too you'll find all kinds of weird things all right okay thanks for calling like the fiber thank you very much okay thanks good evening you're on hello yes go ahead yes yeah two things i'm in the uh telephone business coin operated telephones uh-huh a lot of them are today are are billing people and a lot of them do play games you got to be careful some of them are charging as much as three dollars a minute for collect calls uh-huh what they're using it did to connect companies that just operate as uh service bureaus and this is because they've broken up the phone company uh this is one of the problems when you no longer have one entity responsible for everything from a to z from one end of the for one end of the circuit to the other end uh-huh but i mean with competition doesn't it make sense that if somebody is is ripping people off that there's another company there that's not ripping people off and everybody will flock over to them people are not smart enough to understand that the average person today who uses the telephone doesn't really realize what's happening what we really need today uh is to have not we need less regulation but we need to let the phone company get back into line of motor services because when you deal with the phone company you're able to deal with one person for an example say you make a phone call and you get disconnected who's responsible for the local company the long distance company or the other company on the other side the other local co that's true but at the same time if the phone company does something unfair where can you turn you can't go anywhere else well yes that's very true you that is a problem what really i think went wrong is this they should never broken up the phone company what they should have done is stop the phone company from their bad practices of not letting companies such as mci and some of the other long distance carriers from connecting up they should have been indicated that they should have been allowed to connect up that's the big mistake breaking up the phone company with a big mistake they tried to over remedy the situation in doing so they really screwed up uh-huh well i mean that's that's one line of thinking i don't happen to agree with it myself but i know a lot of people do a lot of people think the phone company should have stayed uh as one monolithic unit i don't know that that that possibility especially with today's technology really frightens me i think the phone company should have been broken up earlier and a lot more in an organized way so that people understood exactly what was going on right now i agree with you we have total chaos and no real rhyme or reason to anything and the average person does not understand how to make a phone call and that's why they're being every person is totally getting ripped off the course went back in 83 or 82 when they had the discussions a lot of people said this would cut the cost of phone service to the average person this has not the average person is paying a lot more yeah yeah a lot of people are paying a lot more today and that's really what's happening in a sense is that the small person is getting ripped off the larger companies like xerox or ibm who use service folk they're getting a benefit of this but the average joe on the street is really getting raped through the coals i mean i see people go up to a pay phone they put a quarter in and i lose their quarter who do they complain to some yeah personal person now if you try to call a beep a number lady phones won't let you call 917 or an amazing timing and it's it's a total or they cut off touchdowns after you uh connect yeah it's a problem what we need i think is is some more accountability i think the public service commission has to uh have a few more people working on this particular issue so that people know where they can call and uh they can complain and get something done even the public service commission doesn't know what's happening i know they don't i think they have a couple of people it's not because they're at fault it's just that the technology is rapidly growing and outpacing the people who work at the public service commission well if uh i think if more people write to them like uh one of our listeners did um i think you'll start getting some more attention to it because they'll say hey wait a minute something's going on out there and we should know about it thanks for your call have a good day okay a lot of uh our listeners are are very educated as far as this kind of thing goes and hopefully we can spread that education to the populace good evening you're on hi hi hi how are you okay all right um earlier in the show when you were talking about um 9x charges you for an itemized local phone bill yes all right is that that's something you can just request and you pay every month and they'll send you a yes for a dollar fifty a month you can get a list of uh of the calls that you that you make depending on your area some areas don't have in your exchange for some reason um even though they're perfectly capable of doing it um other areas have every single phone number that you call so it's um it really depends on where you are because i once had a problem with my bill i wanted to verify it and just called them up and asked them for the itemized bill and they just sent it to me for free uh-huh yeah they'll do it for for maybe a one-time thing if you have a problem with it but uh if you want to get it every month without fail that's uh that's what you have to do but uh speaking of 9x and new york telephone all that i was in queens and i saw my first public telephone that was only said 9x on it didn't say new york telephone on it at all really new face plates and everything yeah it was all completely changed and i don't know if you've seen their vans lately but they have these sort of um like sort of stickers on the side that say just call us 9x yeah that's the uh that's a new logo just call us 9x yeah well we have a few other things to call them but uh that's uh that's one of the things i guess we'll have to call them okay thanks for calling all right thanks a lot i think we have time for one more phone call good evening you're on yes hi good evening yes go ahead please turn on your radio yes hi good evening uh yes i'd like to find out um what's happening i have two questions first of all okay i'd like to find out what's happening to the nickel trick in new york city the nickel trick um well what what exactly is the nickel trick okay well uh i thought you might know of it or have heard of it i've heard of it but i'd like to hear what first of all your explanation is and then uh uh i know that it's been a uh it's been in uh an old lore in the old lore of uh bicycle messengers throughout the city and it's using a quarter and nickel in combination to essentially make a local call on a on a new york tell uh with a nickel in a nickel and it's just a way uh it's not uh using tools or anything on the phone it's just a it's just a technique a way of using the coins in an order to uh to uh have the uh the call cost five cents all right uh fiber you want to go into some detail on this sure why not an urban legend or is this true actually um i i've never verified this myself but according to theory on um older uh mechanical pay phones and you can tell that they're a mechanical pay phone just by turning the coin return uh slot and you'll hear a metallic sound on these such pay phones you will notice that the switch hook is an actual mechanical switch hook and in the newer pay phones this is not true nothing is mechanical in fact uh when you when you press the switch hook or the coin return slot you're you're there's actual as actually intelligent circuitry in the phone and you're not actually affecting any relays directly as far as the nickel trick went to my knowledge one would first insert a quarter into the phone so that the phone was basically pacified that a quarter was put in then they would proceed to slowly hang up the switch hook gradually until the quarter was ejected but yet they didn't really completely hang up and you can tell that you're doing this because you can hear a faint dial tone still in the earpiece and you sort of have if you find the right spot you'll sort have the switch hook halfway down now what you do that you have your now that you have your quarterback you insert a nickel and release the switch hook so now you hear the normal dial tone the uh the coin hopper in the phone is full and that supposedly is is the nickel trick okay well uh i'm sorry we're out of time we can't go into more detail on that particular uh issue but uh one of many tricks involving phone company lore okay that's our program for this week we'll be back next week for fiber's last show and uh please make a point of uh listening it'll be a pretty important uh event i think and uh until then have a good week stay tuned for the wbai evening news this is manuel goldstein good night good evening in the news tonight progressive speak out on president clinton's first year in office a look at the thorns behind the government's rosy economic forecast and in new york the mayor-elect's plan for funding the arts has the heads of some cultural institutions fuming with these and other stories i'm jose santiago in new york with verna avery brown in washington and this is the news for wednesday december 29th 1993 first to washington and these headlines topping the news plo chairman yasser arafat has arrived in egypt for what may be the final stages of talks to speed up israel's 16-day overdue troop withdrawal from the occupied territories paritz kidron has more from jerusalem israelian palestinian negotiators meeting in cairo appear to have reached agreement on outstanding issues and it's now up to israeli prime minister rabin and plo chairman arafat to approve the deal the draft agreement was drawn up by egyptian mediators in an effort to break the deadlock delaying israel's withdrawal from gaza and jericho the egyptian sponsored deal calls for minor israeli concessions enlarging the area around jericho to come under palestinian control and granting the palestinians a token presence at the border crossings israel seems ready to go along but the palestinians are divided with some willing to hold out for further concessions while others are ready to tie up the deal under present terms to get the israeli withdrawal underway the last word rests with arafat for pacifica network news this is peretz kidron in jerusalem the u.s today formally protested the israeli government's plan to build 13 000 new houses in arab east jerusalem and the occupied territories of the west bank the u.s does not recognize israeli claims to east jerusalem palestinians want east jerusalem to be the capital of a future palestinian state israel and the vatican will reportedly sign an agreement tomorrow establishing formal diplomatic ties as part of the agreement both sides pledged more tolerance for other religions the catholic church also denounced violence against jews israel has wanted formal diplomatic relations with the vatican for years the vatican hopes the agreement will give catholics increased access to religious sites in israel today in washington the food and drug administration announced guidelines requiring makers of dietary supplements to provide hard evidence to substantiate any claims they make about their products supplement makers charged the fda will use the regulations to eliminate the sale of supplements and make vitamins available only by prescription but the fda says that isn't the case they only want labeling to conform to standards set for food the new regulations will take effect in july of 94 german authorities have turned down russian neo-fascist leader vladimir zirinovsky's request for travel visa but as paul hakenos reports from berlin zirinovsky has long maintained contacts with like-minded political allies in germany the political establishment in bonn breathed a heavy vatican climate drapatine ask for travel visa reaction plan the hee