MOTOROLA NOTES: Some units have dual NAM's. The ESN prefix is 130 decimal, 82 hex. Motorola: 1-800-331-6456 There are MANY different models of Motorola phones sold under various brand names, if you think it's a Motorola, it probably is. Determine which access sequence to use: HAND HELD PORTABLE MODELS If the phone has a FCN button and no MENU button use sequence 1. If the phone has no FCN button use sequence 2. If the phone has a MENU button and a FCN button use sequence 4. INSTALLED MOBILE PHONES AND TRANSPORTABLE MODELS If the phone has no FCN button and no RCL button use sequence 3. If the phone has a FCN button use sequence 4. If the phone has a MEM button use sequence 5. If the phone has a RCL button and no FCN button use sequence 6. SEQUENCE# ACCESS CODE 1 FCN (SECURITY CODE TWICE) RCL 2 STO # (SECURITY CODE TWICE) RCL 3 CTL 0 (SECURITY CODE TWICE) * 4 FCN 0 (SECURITY CODE TWICE) RCL 5 FCN 0 (SECURITY CODE TWICE) MEM 6 CTL 0 (SECURITY CODE TWICE) RCL The default security code is 000000. The CTL (control) button is the single black button on the side of the handset. NAM programing: 1. Turn the power on. 2. Within ten seconds enter the access sequence as determined above. 3. The phone should now show "01" in the left of the display, this is the first programing entry step number. If it does not the security code is incorrect, or the programing lock-out counter has been exceeded. In either case you can still program the unit by following the steps under TEST MODE PROGRAMING below. 4. The * key is used to increment each step: Each time you press * the display will increment from the step number, displayed on the left, to the data stored in that step, displayed on the right. When the data is displayed make any necessary changes and press * to increment to the next step number. 5. The SND key is used to complete and exit programing when any STEP NUMBER is displayed. If you have enabled the second phone number bit in step 10 below then pressing SND will switch to NAM 2. Steps 01 thru 06, 09 and 10 will repeat for NAM 2, the step number will be followed by a "2" to indicate NAM two. 5. The CLR key will revert the display to the previously stored data. 6. The # key will abort programing at any time. PROGRAMING DATA: STEP# #OF DIGITS/RANGE DESCRIPTION 01 00000 - 32767 SYSTEM ID 02 3 DIGITS AREA CODE 03 7 DIGITS TEL NUMBER 04 2 DIGITS STATION CLASS MARK 05 2 DIGITS ACCESS OVERLOAD CLASS 06 2 DIGITS GROUP ID (10 IN USA) 07 6 DIGITS SECURITY CODE 08 3 DIGITS LOCK CODE 09 0333 OR 0334 INITIAL PAGING CHANNEL 10 6 DIGIT BINARY OPTION PROGRAMING (SEE NOTE 1) 11 3 DIGIT BINARY OPTION PROGRAMING (SEE NOTE 2) NOTES: Take care with Motorola's use of "0" and "1". Some options use "0" to enable, some use "1". 1. This is a 6 digit binary field used to select the following options: Digit 1: Internal handset speaker, 0 to enable. Digit 2: Local Use Mark, 0 or 1. Digit 3: MIN Mark, 0 or 1. Digit 4: Auto Recall, always set to 1 (enabled). Digit 5: Second phone number (not all phones), 1 to enable. Digit 6: Diversity (Two antennas, not all phones), 1 to enable. 2. This is a 3 digit binary field used to select the following options: Digit 1: Continuous DTMF, 1 to enable. Digit 2: Transportable Ringer/Speaker, 0=Transducer, 1=Handset. Digit 3: 8 hour time out in transportable mode, 0 to enable. TEST MODE ACCESS: INSTALLED MOBILE PHONES AND TRANSPORTABLE MODELS To enter test mode on units with software version 85 and higher you must short pins 20 and 21 of the transceiver data connector. An RS232 break out box is useful for this, or construct a test mode adaptor from standard Radio Shack parts. For MINI TR or Silver Mini Tac transceivers (smaller data connector) you can either short pins 9 and 14 or simply use a paper clip to short the hands free microphone connector. HAND HELD PORTABLE MODELS: There are two basic types of Motorola portable phones, the Micro-Tac series "Flip" phones, and the larger 8000 and Ultra Classic phones. Certain newer Motorola and Pioneer badged Micro-Tac phones do not have a "flip", but follow the same procedure as the Micro-Tac. 8000 & ULTRA CLASSIC SERIES: If you have an 8000 series phone determine the "type" before trying to enter test mode. On the back of the phone, or on the bottom in certain older models, locate the F09... number this is the series number. If the FOURTH digit of this number is a "D" you CAN NOT program the unit through test mode, a Motorola RTL4154/RTL4153 programer is required to make any changes to this unit. Having determined that you do not have a "D" series phone the following procedure is used to access test mode: Remove the battery from the phone and locate the 12 contacts at the top near the antenna connector. These contacts are numbered 1 through 12 from top left through bottom right. Pin 6, top right, is the Manual Test Mode Pin. You must ground this pin while powering up the phone. Pin 7 (lower left) or the antenna connector should be used for ground. Follow one of these procedures to gain access to pin 6: 1. The top section of the battery that covers the contacts contains nothing but air. By careful measuring you can drill a small hole in the battery to gain access to pin 6, alternately simply cut the top off the battery with a hack saw. Having gained access use a paper clip to short pin six to the antenna connector ground while powering up the phone. 2. If you do not want to "destroy" a battery you can apply an external 7.5 volts to the + and - connectors at the bottom of the phone, ground pin 6 while powering up the phone as above. 3. You can also try soldering or jamming a small jumper between pins 6 and 7 (top right to lower left), or between pin 6 and the antenna connector housing ground. Carefully replace the battery and power up the phone. Use caution with this method not to short out any other pin. 4. A cigarette lighter adaptor, if you have one, also makes a great test mode adaptor as it can be disassembled to give you easier access to pin 6. Many are pre marked, or even have holes in the right location. This is because they are often stamped from the same mold that the manufacturer uses for making hands free adaptor kits and these kits require access to the phone's connectors. MICRO-TAC "FLIP" SERIES: This phone follows similar methods as outlined for the 8000 series above. Remove the battery and locate the three contacts at the bottom of the phone, the two outer contacts are raised and connect with the battery. The center contact is recessed, this is the Manual Test Mode connector. Now look at the battery contacts, the two outer ones supply power to the phone, the center contact is an "extra" ground. This ground needs to be shorted to the test mode connector on the phone. The easiest way to do this is to put a small piece of solder wick, wire, aluminum foil or any other conductive material into the recess on the phone. Having done this carefully replace the battery and turn on the power, if you have been successful the phone will wake up in test mode. TEST MODE PROGRAMING: Assuming you have completed one of the above steps correctly the phone will wake up in test mode when you turn the power on. When you first access test mode the phone's display will alternate between various status information that includes the received signal strength and channel number. The phone will operate normally in this mode. You can now access Service Mode by pressing the # key, the display will clear and a ' will appear. Use the following procedure to program the phone: 1. Enter 55# to access programing mode. 2. The * key advances to the next step. (NOTE that test mode programing does NOT have step numbers, each time you press the * key the phone will display the next data entry). 3. The CLR key will revert the display to the previously stored data. 4. The # key aborts programing at any time. 5. To complete programing you must scroll through ALL entries until a ' appears in the display. 6. Note that some entries contain more digits than can be displayed by the phone, in this case only the last part of the data can be seen. TEST MODE PROGRAMING DATA: STEP# #OF DIGITS/RANGE DESCRIPTION 01 00000 - 32767 SYSTEM ID 02 8 DIGIT BINARY OPTION PROGRAMING, SEE NOTE 1 BELOW 03 10 DIGITS MIN (AREA CODE & TEL#) 04 2 DIGITS STATION CLASS MARK 05 2 DIGITS ACCESS OVERLOAD CLASS 06 2 DIGITS GROUP ID (10 IN USA) 07 6 DIGITS SECURITY CODE 08 3 DIGITS LOCK CODE 09 3 DIGITS SERVICE LEVEL (LEAVE AT 004) 10 8 DIGIT BINARY OPTION PROGRAMING, SEE NOTE 2 BELOW 11 8 DIGIT BINARY OPTION PROGRAMING, SEE NOTE 3 BELOW 12 0333 OR 0334 INITIAL PAGING CHANNEL 13 0333 "A" SYSTEM IPCH 14 0334 "B" SYSTEM IPCH 15 3 DIGIT NUMBER PAGING CHANNEL (021 IN USA) 16 8 DIGIT BINARY OPTION PROGRAMING, SEE NOTE 4 BELOW Steps 01 through 06 and 12 will repeat for NAM 2 if the second phone number bit has been enabled in step 11. NOTES: Take care with Motorola's use of "0" and "1". Some options use "0" to enable, some use "1". These are eight digit binary fields used to select the following options: 1. (step 02 above, suggested entry is: 11101001 for "A" system, 10101001 for "B" sys) Digit 1: Local use mark, 0 or 1. Digit 2: Preferred system, 0 or 1. Digit 3: End to end (DTMF) dialing, 1 to enable. Digit 4: Not used, enter 0. Digit 5: Repertory (speed) dialing, 1 to enable. Digit 6: Auxiliary (horn) alert, 1 to enable. Digit 7: Hands free (VSP) auto mute, 1 to enable (mutes outgoing hands free audio until the MUTE key is pressed). Digit 8: Min mark, 0 or 1. 2. (step 10 above, suggested entry is: 00000100) Digits 1 - 4: Not used in USA, enter 0. Digit 5: Single system scan, 1 to enable (scan A or B system only, determined by bit 2 of step 02. Set to "0" to allow user the option). Digit 6: Super speed dial, 1 to enable (pressing N, or NN SND will dial the number stored in memory location NN). Digit 7: User selectable service level, 0 to enable (allows user to set long distance/memory access dialing restrictions). Digit 8: Lock function, 0 to enable (allows user to lock/un-lock the phone, if this is set to 1 the phone can not be locked). 3. (step 11 above, suggested entry is: 00000000) Digit 1: Handset programing, 0 to enable (allows access to programing mode without having to enter test mode). Digit 2: Second phone number (not all phones), 1 to enable. Digit 3: Call timer access, 0 to enable. Digit 4: Auto system busy redial, 0 to enable. Digit 5: Speaker disable, 1 to enable (use with select VSP units only, do not use with 2000 series mobiles). Digit 6: IMTS/Cellular, 1 to enable (rarely used). Digit 7: User selectable system registration, 0 to enable. Digit 8: Dual antennae (diversity), 1 to enable. 4. (step 16 above, suggested entry is: 0011010 for portable and 0011011 for mobile units) Digit 1: Not used, 0 only. Digit 2: Not used, 0 only Digit 3: Continuous DTMF, 1 to enable (software version 8735 and later) Digit 4: 8 hour time-out, 0 to enable (software version 8735 and later) Digit 5: Not used, 0 only. Digit 6: Failed page indicator, 0 to enable (phone beeps when an incoming call is detected but signal conditions prevent completion of the call). Digit 7: Portable scan, 0 for portable, 1 for mobile units. OTHER USEFUL TEST MODE COMMANDS: 01# RESTART (POWER OFF THEN ON) 02# STATUS DISPLAY, ALTERNATES BETWEEN: ABC DEF where: ABC = Channel number DEF = Received sensitivity for that channel and: A B C D E F G where: A = SAT frequency (0=5970, 1=6000, 2=6030, 3=no channel lock) B = Carrier (0=off, 1=on) C = Signalling tone (0=off, 1=on) D = Power level (0 through 7) E = Channel mode (0=voice channel, 1=control channel) F = Receive audio mute (0=unmuted, 1=muted) G = Transmit audio mute (0=unmuted, 1=muted) Press * to hold display and # to end. 08# Unmute receive audio. 36NNN# (NNN in milliseconds) tunes from channel 1 to 666 in order, pauses for NNN milliseconds, or press * to pause scan. # aborts. 07# Mute receive audio. 32# Initialize non-volatile memory (resets air timers and all memory locations, makes phone look "new") Other test mode commands are available, but not covered here. Use caution as it is possible to alter settings that will make the phone operate unreliably, if at all! C-SCAN OPTION: Newer Motorola phones are equipped with a feature called C-Scan, this is an option along with the standard A/B system selections. C-Scan allows the phone to be programed with up to five inhibited system ID's per NAM. This is designed to prevent the phone from roaming onto specified non-home systems and therefore reduce "accidental" roaming fees. 1. C-Scan can only be programed from test mode, power phone up with the relevant test mode contact grounded (see above). 2. Press # to access test mode. 3. Press 18#, the phone will display "0 40000". 4. Enter the first inhibited system ID and press *. Continue to enter additional system ID's if required. After the 5th entry the phone will display "N2". Press * to continue and add system ID's for NAM 2 as required. 5. If an incorrect entry is made (outside the range of 00000-32767) the display will not advance, press CLR and re-enter. Use a setting of 40000 for any un-needed locations. 6. When the last entry has been made press * to store and press # to exit, turn off power. LOCK/UNLOCK PROCEDURES: Phones with "LOCK" buttons: Press lock for at least 1/2 a second. Phones with a "FCN" button: Press FCN 5, note that 5 has the letter's "J,K, and L" for lock. Phones with no FCN or LOCK button: Press Control 5, control is the black volume button on the side of the handset. SYSTEM SELECT PROCEDURES: Phones with a RCL button: Press RCL *, then * to select, STO to store. Phones with no RCL button: Press Control * then * to select, # to store. Options are: CSCAn: Preferred/Non preferred with system lockout. Std A/b, or Std b/A: Preferred/Non preferred. SCAn Ab, or SCAn bA: Non preferred/Preferred SCAn A: "A" ONLY SCAn b: "B" ONLY HOME: Home only (these are typical options, some phone's vary. C-Scan only available on newer models and does not appear unless programed, see above.) GENERAL NOTES: HANDSETS: Most Motorola handsets are interchangeable, when a handset is used with a transceiver other than the one it was designed for the display will show "LOANER". Some features and buttons may not work, for instance if the original handset did not have a RCL or STO button, and the replacement does, you will have to use the control * or control # sequence to access memory and A/B system select procedures.