"The Clone writes to the CRTC" Saturday, August 16, 2003 The Clone wrote a letter to the CRTC as suggested by his very good friend Treephrog, who recently published "The CRTC Really Does Care About You". http://www.hackcanada.com/canadian/phreaking/crtc_mailout.txt Please read Treephrog's article before reading my e-mail below. Thanks. -- Date: Sat, 16 Aug 2003 01:28:47 -0600 From: The Clone To: procedure@crtc.gc.ca Subject: Suggestions... The CRTC wants to know which of your rights as a telephone user you believe should be included in the consumers' bill of rights. Well, then I'll suggestion something: 1. Don't make scanning for phone numbers without the intention to communicate illegal. I happen to think scanning numbers with the intention of learning what exists in the phone system is the POTS equivalent of searching the Internet for web-pages. There is a lot out there so why shouldn't consumers have the right to scan? Tele- marketing companies have the right to search for fax machines to send their annoying shit - citizens should have the same equal rights. 2. Require all telephone companies to give customers the names and telephone numbers of people prank calling them. I know that Telus and Bell Canada will *NOT* disclose the information of a person who has been harrassing you. However CLEC's like AT&T Canada will disclose this information, and so will wireless carriers such as Fido (Microcell). If you force companies to disclose this information to customers, then the idiots abusing the phone system will think twice about pulling shit like that again. 3. Voice Over Internet Protocol. Oh my. It spells the end. Stay away from VOIP until it at least grows and matures. And if the CRTC feels it needs to start regulating Canadian VOIP carriers, then please only act only as governing body that makes sure these companies aren't ripping off customers, make sure they provide quality service (line quality and customer service), and are allowing other VOIP companies to compete for reasonable market share! And please please please, do not try and make it illegal for a customer to choose to use VOIP services with an American company. There is talk amongst my colleagues and I that the CRTC believes if a Canadian citizen uses VOIP from an American company, that he/she is engaging in grey-area and potential "illegal" activity. Pardon me, but the world is changing. POTS copper is dying and Internet technology is the future for voice communication. Perhaps instead of trying to make it outright illegal for a Canadian citizen to get VOIP services from the United States, work with existing Canadian VOIP carriers in providing incentives (i.e. discount long distance rates) for customers who DO stay with homegrown the VOIP companies. Thank you for your time. I hope you consider my suggestions for the Consumers Bill of Rights. Sincerely, The Clone (Telecom Extraordinaire and Ninja) --------------------------------------------------------------------------------- And the cold, heartless auto-response: From: Procedure To: The Clone Subject: RE: Suggestions... Date: Sat, 16 Aug 2003 03:32:06 -0400 This is an automatic confirmation that we`ve received your message. If a response is required, we will contact you as soon as possible. If you submit any of the following online to the CRTC, remember to send the original by fax or regular mail: application; response to interrogatories; request for public disclosure; any other correspondence between parties involved in a CRTC proceeding. If you submit interventions and/or comments in response to a public notice, please be advised that only your name as well as the content of your e-mail will be posted on the CRTC Website as part of the public file. Thank you, Electronic Regulatory Filing Group CRTC (819) 953-8142 .eof