Handheld Scanner
(200-0564)                 Troubleshooting            Faxback Doc. # 38258


If your scanner is not working as it should, these suggestions might
help you eliminate the problem.  If the scanner still does not operate
properly, take it to your local Radio Shack store for assistance.

Problem              Possible Causes               Remedies

The scanner does     The batteries are dead.       Replace the batteries
not work at all.                                   with fresh ones or
                                                   recharge the battery
                                                   pack or rechargeable
                                                   batteries (if used).

                     The optional AC or DC         Be sure the adapter is
                     adapter is not connected.     fully inserted into the
                                                   PWR/DC 9V jack.

Poor or no           Improperly connected          Be sure the antenna is
reception.           antenna.                      properly connected.

                     Programmed frequencies        Avoid programming
                     are the same as birdie        frequencies listed
                     frequencies.                  under "Birdie 
                                                   Frequencies" on 
                                                   "Frequency Guide,"
                                                   Faxback Doc. # 38256,
                                                   or only select them 
                                                   manually.

Keypad does          Keylock is turned on.         Turn off keylock.
not work.

Error appears        Programming error.             Enter the frequency
on the display                                      correctly, including
                                                    the decimal point.

Keys do not work      Undetermined error.           Turn the scanner off
or display changes.                                 then on again, or
                                                    reset the scanner.

Scanner is on         SQUELCH is not                Adjust SQUELCH
but will not scan.    correctly adjusted.           clockwise
                                                    (see "Operation,"
                                                    Faxback Doc. # 38254.

In the scan mode,     Birdies.                      Avoid programming
the scanner locks                                   frequencies listed
on frequencies that                                 under
have an unclear                                     "Birdie Frequencies"
transmission.                                       on "Frequency Guide,"
                                                    Faxback Doc. # 38256 
                                                    or only listen to them
                                                    manually.

RESETTING/INITIALIZING THE SCANNER

If the scanner's display locks up or does not work properly after you
connect a power source, you might need to reset or initialize it.

    Important:

    If you have problems, first try to reset the scanner.  If that does
    not work, you can initialize the scanner; however, initializing clears
    all information stored in the scanner's memory.

Resetting the Scanner

1.  Turn off the scanner, then turn it on again.

2.  Insert a pointed object, such as a straightened paper clip, into the
    reset opening on the side of the scanner.  Then gently press and
    release the reset button inside the opening.

Initializing the Scanner

    Important:

    This procedure clears all information you stored in the scanner's
    memory.  Initialize the scanner only when you are sure the scanner is
    not working properly.

1.  Turn off the scanner, then turn it on again.

2.  While holding down CLEAR, insert a pointed object, such as a
    straightened paper clip, into the reset opening on the side of the
    scanner.  Then gently press and release the reset button inside the
    opening.

    Note:

    You must release the reset button before you release CLEAR.
    Otherwise, the memory might not clear.

3.  When the display reappears, release CLEAR.

(br/km-03/06/1997)

Privacy Policy