PRO-2041 Scanner
(200-0463)                 Troubleshooting            Faxback Doc. # 38901


If your scanner is not working as it should, there suggestions might help
you eliminate the problem.  If the scanner still does not operate
properly, take it to your local Radio Shack store for assistance.

Problem                  Possible Causes               Remedies

The scanner does not     The AC power cord is          Be sure the scanner
work at all.             not properly connected.       is plugged into a
                                                       working AC outlet.

                         The optional DC               Be sure the power
                         power cord is not             cord is fully
                         connected.                    inserted into the DC
                                                       13.8 V.

Poor or no reception.     Improperly connected         Be sure the antenna
                          antenna.                     is properly 
                                                       connected.

                          Programmed frequencies       Avoid programming
                          are the same as birdie       frequencies listed
                          frequencies.                 under "Birdie Fre-
                                                       quencies" in the
                                                       "General Guide to
                                                       Scanning," Faxback
                                                       Doc. # 38900 or only
                                                       select them manually.

Error appears.           Programming error.            Enter the frequency
                                                       correctly, including
                                                       the decimal point.

Keys do not              Undetermined error.           Turn the scanner off
work or display                                        then on again, or
changes.                                               reset the scanner.

Scanner is on            SQUELCH is not correctly      Adjust SQUELCH
but does not             adjusted.                     clockwise.
scan.

In the scan mode,        Birdies.                      Avoid programming
the scanner locks                                      frequencies listed
on frequencies that                                    under "Birdie
have an unclear                                        Frequencies" in the
transmission.                                          "General Guide to
                                                       Scanning," Faxback
                                                       Doc. # 38900 or
                                                       only listen to
                                                       them manually.

RESETTING/INITIALIZING THE SCANNER

If the scanner's display locks up or does not work properly after you
connect a power source, you might need to reset or initialize it.

IMPORTANT:  If you have problems, first try to reset the scanner.  If that
            does not work, you can initialize the scanner; however
            initializing clears all information stored in the scanner's
            memory.


Resetting the Scanner

1.  Turn off the scanner, then turn it on again.

2.  Insert a pointed object, such as a straightened paper clip, into the
    reset opening on the back of the scanner.  Then gently press and
    release the reset button inside the opening.


Initializing the Scanner

IMPORTANT:  This procedure clears all information you stored in the
            scanner's memory.  Initialize the scanner only when you are
            sure the scanner is not working properly.

1.  Turn off the scanner, then turn it on again.

2.  While holding down CLEAR, insert a pointed object, such as a
    straightened paper clip, into the reset opening on the back of the
    scanner.  Then gently press and release the reset button inside the
    opening.

    NOTE:  You must release the reset button before you release CLEAR.
           Otherwise, the memory might not clear.

3.  When the display reappears, release CLEAR.

(LB/km-04/11/1997)

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